giovedi, 22 giugno 2017
......this post could be called....
1. I must be living right..
2 There is a GOD....
3. They owed me one...
Take your pick.
Today I want to tell you about Amazon Italy and the various delivery services they use to deliver packages.
Before I even moved to Italy I learned Amazon was alive and well in Italy and I could even sign up for Prime! I thought to myself this is fabulous - so anything I might not find in my village or surrounding area I could just order on Amazon and I would have it quickly! Well - yes and no. True you can order just about anything on Amazon.it that you can order on Amazon.com. The difference comes when they have to delivery it.
My first experience was great - I ordered a cordless vacuum and it was delivered right to my door within days. WOW - this is great I thought. I was a bit taken back though as I had to sign for the package, I thought well maybe due to the value. I didn't give it any more thought. I was a happy camper and could proceed to use Amazon for other items I needed and couldn't find locally.
Well the next order would give me a much better and truer picture of what happens when you order something that has to be delivered. This time they couldn't find me. It was a different deliver service this time and I won't tell you how many emails, phone calls from Ireland (where they tried to speak English and did about as well as I do with Italian) it took to try and get my package redelivered. I even tried using the Farmacia address. That address worked but the day they tried to deliver the Farmacia was closed. Ok another head explosion moment. I never got my item. I cancelled the order and Amazon did refund my money.
So now I am a little skeptical on ordering but I realize I still need to. Angela tells me to use her address for future deliveries as she is usually home and they can find her house. I know this to be true as I ordered some dog food for Oscar prior to my move and it arrived at her house on time.
Ok so let's try again. I needed to order a printer for my office. So I did my research and found what I wanted on Amazon. Now this time I decide to use Angela's address. I realize they will be on vacation for a week but Stefano will be home from college while they are gone to take care of their cats. No problem - he agrees he will accept the shipment so I go ahead and order the printer. It should be here in 2 days (gotta love Prime). I ordered it Monday and it was to be delivered yesterday, Wednesday. I'm tracking the package and sure enough it will be delivered on Wednesday. BUT, Stefano gets an urgent message from a professor at school and must return to Naples immediately. So he leaves Wednesday morning. He texts me to tell me and I immediately think about the package. Sure enough they try to deliver - no one is there and they WILL NOT leave the package - any package for that matter - no matter the value. I get emails from Amazon telling me the service will try again tomorrow (Thursday) and after that it is up to me to contact the delivery service and make arrangements for the deliver. Ya right!
So now it is Thursday morning. I do my usual outside chores first thing in the morning, along with a load of laundry. I then need to go to the market in Ascea and the grocery store. I decide to stop by Angela's house on the way home just in case there might be a note from the shipper (per Amazon's email) - there wasn't - but it was worth a shot. So as I am driving home I decide to grab a quick lunch and then take Oscar with me back down the mountain to Angela's where we will WAIT and hope that we can meet the shipper - and that he hasn't already tried again early this morning. I realize it is a long shot but what the heck it just might work.
I get to her house, park my car and take Oscar for a walk in a small park right across the street from Angela's. This way I can watch for the deliver truck. I am in the park no more than 10 minutes at most (ok divine intervention now) and I see a red BRT delivery truck come around the corner. OMG - this can't be happening I say to myself - but then he stops short of the house and my heart sinks - darn I thought I was lucky - but wait - he is asking directions it appears. He continues to drive down the street and again stops short and gets out of his truck. This time I call out to him - and he questions me - Angela Lista????
Hallelujah!!!!! It is my delivery. The funny thing is - he remembers me and said he delivered my first package (he speaks just a little English) to Acquavella. He knew where to find me he said. I explained my problem with other delivery services and he just shrugged with a smile. Now if I could only select my choice of delivery companies and drivers - do you think Amazon would listen?
So my printer arrived and I have it installed in my office. Now where do I buy printer paper? I think I will go for a drive.
Enjoy your day!
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